Care Plus Group is committed to ensuring that all patients and service users receive a high quality service at all times.
We are also committed to responding positively to feedback received.
Care Plus Group aims to ensure that it is as easy as possible for all service users and patients to provide feedback in relation to the service they have received.
You can give feedback in a variety of ways:
The Val Waterhouse Centre
41-43 Kent Street
N E Lincolnshire
By phone: 0345 015 4033
The Parliamentary and Health Service Ombudsman
By phone: 0300 061 0614
Via website: www.lgo.org.uk
Download our Complaints, Compliments, Concerns Leaflet
Download our Complaints, Compliments, Concerns Leaflet EASY READ version
Download our Fairways Care Home Complaints, Compliments, Concerns Leaflet EASY READ version
The Health & Wellbeing Team based at Queen Street Centre secured funding from the Commissioners, the Integrated Care Board, to support in raising the uptake