Despite our best efforts, mistakes occasionally happen. Although there are numerous safety checks to ensure that these do not affect service users, sometimes these systems break down and patients may be harmed whilst in our care.
Please be assured this happens very rarely. However, in the unlikely event that this were to happen to you we are committed to being open and honest in telling you, we will share our understanding of why it happened and offer you involvement in how we plan to reduce the chances of the same mistake happening again.
A leaflet on ‘Being Open – A Guide to Service User Safety Incidents’ is available to download here
An EASY READ version is available here
The County Hotel has received a grant of £1,314 from the Care Plus Group Charitable Trust to purchase three anti-vandal locking cabinets for defibrillators in
Care Plus Group is pleased to announce the appointment of Paul Watson as its new Chair, replacing the outgoing Colin Childs, with effect from July
NE Lincs Community Friends has been awarded £1,960 from the Care Plus Group Charitable Trust, to set up a project that will teach photography to
Be Great Fitness has received a grant of £1,080 from the Care Plus Group Charitable Trust to help them purchase equipment for their fitness training
