Despite our best efforts, mistakes occasionally happen. Although there are numerous safety checks to ensure that these do not affect service users, sometimes these systems break down and patients may be harmed whilst in our care.
Please be assured this happens very rarely. However, in the unlikely event that this were to happen to you we are committed to being open and honest in telling you, we will share our understanding of why it happened and offer you involvement in how we plan to reduce the chances of the same mistake happening again.
A leaflet on ‘Being Open – A Guide to Service User Safety Incidents’ is available to download here
An EASY READ version is available here
Care Plus Group’s Employability Services has been approved as a Kickstart Gateway organisation to act as an intermediary for the Government Kickstart scheme, working with
Ardent local fundraisers have raised £1,000 to support the Macmillan Living with and Beyond Cancer Team and the Macmillan Specialist Palliative Care Team reaching the
Community Support Facilitators Ellie Collins and Marc Renshaw would like to thank everyone who bought a copy of their book ‘Walk Through a Rainbow” and
A huge well done to Jack who recently began a Traineeship in Construction with East Marsh Construction CiC. Jack is a true inspiration as he
