Despite our best efforts, mistakes occasionally happen. Although there are numerous safety checks to ensure that these do not affect service users, sometimes these systems break down and patients may be harmed whilst in our care.
Please be assured this happens very rarely. However, in the unlikely event that this were to happen to you we are committed to being open and honest in telling you, we will share our understanding of why it happened and offer you involvement in how we plan to reduce the chances of the same mistake happening again.
A leaflet on ‘Being Open – A Guide to Service User Safety Incidents’ is available to download here
An EASY READ version is available here
Gordon Smith, one of the founder members of the Care Plus Group Charitable Trust sadly passed away on 13th February. Gordon was instrumental in setting
The Hope Street Trust recently received an amazing donation of £4100 from the Royal Antediluvian Order of Buffaloes’ Pegasus Lodge, who have spent the last
The Care Plus Group Charitable Trust has recently donated £1440 to YMCA Humber to support literacy and numeracy work with residents who have very limited,
Service users at The Beacon will benefit from new large screen TVs and Digital Radios thanks to a generous donation to the Care Plus Group
