Despite our best efforts, mistakes occasionally happen. Although there are numerous safety checks to ensure that these do not affect service users, sometimes these systems break down and patients may be harmed whilst in our care.
Please be assured this happens very rarely. However, in the unlikely event that this were to happen to you we are committed to being open and honest in telling you, we will share our understanding of why it happened and offer you involvement in how we plan to reduce the chances of the same mistake happening again.
A leaflet on ‘Being Open – A Guide to Service User Safety Incidents’ is available to download here
An EASY READ version is available here
As part of International Nurses Day (12th May) Hannah Jones, Community Staff Nurse at Care Plus Group shines a spotlight community nursing. TYPICAL DAY FOR
The Care Plus Group Charitable Trust has recently donated £2,480 to YMCA Humber, to support their residents to engage with a horticulture project, Road to