The Friends and Family Test gives you, as service users, an opportunity to provide feedback on the service or organisation that is providing your care and recommending the service to those closest to you.
The Friends and Family Test was originally introduced in hospitals in 2013 and has since been expanded to other fields such as GP practices, community services and mental health services.
The NHS England has produced a strategy which focuses on six underpinning core values.
Care Plus Group is committed to ensuring that our staff adhere to these six underpinning principles in everything they do. These are referred to as the 6C’s and our service user experience survey comprises of questions relating to these areas:
If you would like to complete our online service user feedback click here
The Macmillan Social Welfare Team, comprising of Kevin Moore and Rebecca Webster, is part of the Macmillan Palliative Care Team based at St Andrews Hospice,
Aaron is looking forward to starting his new job after receiving employment support from Supported Employment. During Aaron’s initial interview with his Support Officer, Aaron
Today is Swallow Awareness Day! Dysphagia is the medical term for eating, drinking and swallowing disorders and is common in adults with a learning disability.
Sam has finially achieved his ultimate goal by gaining an apprenticeship within Hope Specialist Services as an Apprentice Rehabilitation Assistant, following his voluntary placement through
