The Friends and Family Test gives you, as service users, an opportunity to provide feedback on the service or organisation that is providing your care and recommending the service to those closest to you.
The Friends and Family Test was originally introduced in hospitals in 2013 and has since been expanded to other fields such as GP practices, community services and mental health services.
The NHS England has produced a strategy which focuses on six underpinning core values.
Care Plus Group is committed to ensuring that our staff adhere to these six underpinning principles in everything they do. These are referred to as the 6C’s and our service user experience survey comprises of questions relating to these areas:
If you would like to complete our online service user feedback click here
The County Hotel has received a grant of £1,314 from the Care Plus Group Charitable Trust to purchase three anti-vandal locking cabinets for defibrillators in
Care Plus Group is pleased to announce the appointment of Paul Watson as its new Chair, replacing the outgoing Colin Childs, with effect from July
NE Lincs Community Friends has been awarded £1,960 from the Care Plus Group Charitable Trust, to set up a project that will teach photography to
Be Great Fitness has received a grant of £1,080 from the Care Plus Group Charitable Trust to help them purchase equipment for their fitness training
