The Friends and Family Test gives you, as service users, an opportunity to provide feedback on the service or organisation that is providing your care and recommending the service to those closest to you.
The Friends and Family Test was originally introduced in hospitals in 2013 and has since been expanded to other fields such as GP practices, community services and mental health services.
The NHS England has produced a strategy which focuses on six underpinning core values.
Care Plus Group is committed to ensuring that our staff adhere to these six underpinning principles in everything they do. These are referred to as the 6C’s and our service user experience survey comprises of questions relating to these areas:
If you would like to complete our online service user feedback click here
Care Plus Group’s Employability Services has been approved as a Kickstart Gateway organisation to act as an intermediary for the Government Kickstart scheme, working with
Ardent local fundraisers have raised £1,000 to support the Macmillan Living with and Beyond Cancer Team and the Macmillan Specialist Palliative Care Team reaching the
Community Support Facilitators Ellie Collins and Marc Renshaw would like to thank everyone who bought a copy of their book ‘Walk Through a Rainbow” and
A huge well done to Jack who recently began a Traineeship in Construction with East Marsh Construction CiC. Jack is a true inspiration as he
