The Friends and Family Test gives you, as service users, an opportunity to provide feedback on the service or organisation that is providing your care and recommending the service to those closest to you.
The Friends and Family Test was originally introduced in hospitals in 2013 and has since been expanded to other fields such as GP practices, community services and mental health services.
The NHS England has produced a strategy which focuses on six underpinning core values.
Care Plus Group is committed to ensuring that our staff adhere to these six underpinning principles in everything they do. These are referred to as the 6C’s and our service user experience survey comprises of questions relating to these areas:
If you would like to complete our online service user feedback click here
The Care Plus Group (CPG) Charitable Trust has recently supported a young girl to access horse riding lessons to help improve her mobility. Alivia is 4
Jade is counting her blessings as she achieves her career goal. Jade was referred to Employability Services for employment support, as she felt she missed
The Macmillan Living with and Beyond Cancer Team along with St Andrews Hospice and Look Good Feel Better held their first workshop for men with
Marcus began his journey with Employability Services following his attendance at the ‘I Care Event’ in September 2018. Marcus was very keen to embark upon
