The Friends and Family Test gives you, as service users, an opportunity to provide feedback on the service or organisation that is providing your care and recommending the service to those closest to you.
The Friends and Family Test was originally introduced in hospitals in 2013 and has since been expanded to other fields such as GP practices, community services and mental health services.
The NHS England has produced a strategy which focuses on six underpinning core values.
Care Plus Group is committed to ensuring that our staff adhere to these six underpinning principles in everything they do. These are referred to as the 6C’s and our service user experience survey comprises of questions relating to these areas:
If you would like to complete our online service user feedback click here
Gordon Smith, one of the founder members of the Care Plus Group Charitable Trust sadly passed away on 13th February. Gordon was instrumental in setting
The Hope Street Trust recently received an amazing donation of £4100 from the Royal Antediluvian Order of Buffaloes’ Pegasus Lodge, who have spent the last
The Care Plus Group Charitable Trust has recently donated £1440 to YMCA Humber to support literacy and numeracy work with residents who have very limited,
Service users at The Beacon will benefit from new large screen TVs and Digital Radios thanks to a generous donation to the Care Plus Group
