The Friends and Family Test gives you, as service users, an opportunity to provide feedback on the service or organisation that is providing your care and recommending the service to those closest to you.
The Friends and Family Test was originally introduced in hospitals in 2013 and has since been expanded to other fields such as GP practices, community services and mental health services.
The NHS England has produced a strategy which focuses on six underpinning core values.
Care Plus Group is committed to ensuring that our staff adhere to these six underpinning principles in everything they do. These are referred to as the 6C’s and our service user experience survey comprises of questions relating to these areas:
If you would like to complete our online service user feedback click here
The Macmillan Living With and Beyond Cancer (LWBC) Team recently supported a Macmillan fundraising day at Boots Freshney Place. The LWBC team work with Boots
Since the reopening of the Hope Street Trust Galley Café at The Val Waterhouse Centre in May it has gone from strength to strength and
Care Plus Group is proud to have signed up to the STOMP pledge. STOMP stands for stopping over medication of people with a learning disability,
