Nicola’s first contact with Employability Services came when she applied for a Domestic Support Worker Apprenticeship role within NAViGO.
Nicola had developed a lot of transferable skills within her previous retail role, in particular her customer service skills. However having worked in the same role for almost a decade she was keen to learn new skills, gain a qualification and change her career pathway.
It was apparent that Nicola was an asset right from the start and she soon proved herself to be a valuable member of the team. Her willingness to learn and her work ethic are second to none and this led to her successfully completing her Level 2 Apprenticeship in Cleaning and Support Services and gaining a substantive position.
Dianne Clark, Service Lead says, “It has been a pleasure to have Nicola as part of the team whilst she has worked towards her apprenticeship.” Amanda Thomas, Apprenticeship Development Officer says, “Nicola has been an asset to NAViGO and to Employability Services. I am delighted that she has now gained a substantive role within NAViGO as she has worked hard and deserves to be successful”.
If you require further information please contact the Employability Services on 01472 256730.
Alternatively visit our website at https://www.careplusgroup.org/services/employability-services
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