The Integrated Support Welfare and Bereavement Team, made up of staff from Care Plus Group and St Andrews Hospice won the Integration Excellence Award category at the Macmillan Cancer Support Professionals Excellence Awards last week.
The Team has brought together Macmillan palliative care social workers and Macmillan social welfare advisers from Care Plus Group with palliative care social workers, a spiritual care lead, bereavement coordinator and caseworker from St Andrew’s Hospice in Grimsby. The aim of the team is to provide excellent, diverse, quality end of life care and support for adults and children with cancer and other end of life conditions. The service provides holistic support including financial, spiritual, emotional, social and physical reducing the impact of the illness at end of life and support following bereavement. By working in partnership, this fully integrated team has pioneered a new way to offer excellent holistic support to people at the end of their lives, while also being more efficient and avoiding workload duplication.
Macmillan Social Welfare Officer, Kevin Moore says, ‘Because we’re one team, patients aren’t constantly being referred from one service to another. That takes time, and we’re working with people who don’t have that time.’ ‘Patients should be spending the rest of their lives doing the things that they want to do, not fighting their way through systems and bureaucracy,’ agrees Lead Macmillan Specialist Palliative Care Social Worker Dawn Trigg.
By integrating support services the team have been successful in reducing workload duplication, maximised sharing of knowledge across disciplines enabling a Multi-disciplinary approach to be achieved for each individual and ensuring patient and family are involved in all decisions around their care