Care Plus Group provides a 24 hour telephone triage service.
This service is staffed by local nurses, with local knowledge of all the service available in North East Lincolnshire and able to give health advice to patients or access to GP out-of-hours appointments.
Unlike calling your GP [practice, our triage service provides a responsive service so you won’t have to wait for a call back but will get through to a nurse who can offer advice when you need it.
Our nurses have a range of experiences and are able to give a wide spectrum of advice.
The service also uses a clinical decision software programme, as an aid to triaging patients; this software is evidence based and uses the latest information.
Our Telephone Triage Nurses sit in the same building as a Rapid Response Service, making it easy for them to communicate with Rapid Response and fast-track a patient in need of this service and ensure they receive immediate care.
Val Waterhouse Centre
41-43 Kent Street
Contact via Single Point of Access on 01472 256 256
24 / 7
24 hour health telephone triage is available for patients unable to access their own GP surgeries during working hours and GP out of hours is open from 18.30 – 08.00am Monday to Friday and 24 hours Weekends and Public Holidays.
Employability Services Delivering Provision Differently during COVID -19 Due to the COVID-19 pandemic, Employability Services suspended all participants’ voluntary placements. This led to the service
HOPE Specialist Service set up Virtual Falls Rehab programme to help patients during lockdown In the wake of COVID-19, many people across the UK have
“The quality of the recruitment process was excellent and the quality of the staff equally so” Care Plus Group in collaboration with North East Lincolnshire
Fairways Care Home use technology to keep residents connected with loved ones during COVID-19 outbreak With care homes having been closed to visitors since mid-March