Bladder and bowel problems are extremely common and affect approx. 1 in 4 adults at some point in their lives. In spite of it being a common problem many people feel embarrassed and distressed about it and can be reluctant to seek help.
Seeking help can really improve a persons’ quality of life with the right assessment and treatment programme.
Our aim is to improve, cure or effectively manage your condition. The Continence Service specialises in continence care and provides help and support to patients and carers whilst they are dealing with incontinence.
There are different symptoms and reasons for continence problems including:
The Continence Service consists of nurses experienced in continence care supported by clerical staff who manage the home delivery service. We provide a range of services including:
The Continence Service will take referrals from patients and carers as well as any health care professional.
The continence assessment may be performed by either a member of the Continence Team or by the District Nursing Service. In order for this to take place we will need the following information.
Whilst waiting for the initial assessment the following link may provide useful information regarding your continence needs:
You can also download the app CONfidence app from you app store.
Containment products (pads) can only be provided once a continence assessment has taken place. If you are currently purchasing your own products we ask you to continue until the continence assessment has been completed.
Products supplied by the service can also be bought from:
The Continence Service works in partnership with a 3rd party supplier chosen after extensive quality control tests and trials.
Whilst we have a wide range of products to supply the type of product issued will be based on clinical need and may not be down to preference. We normally supply up to 4 products/day.
Samples are sent out to try to ensure we supply the most appropriate product and avoid unnecessary collections and deliveries. Once we are sure we can supply the correct product a delivery of 3 months’ supply will be arranged and written information given as to how to initiate further deliveries.
Queen Street Centre
01472 256702 (Continence Advisor)
01472 256703 (Care Homes)
01472 256704 (Home delivery service)
Monday – Friday
8am – 4pm
For collection of products:
Monday – Friday
10am – 3pm
The Continence Service will take referrals from patents and carers as well as any health care professional.
Shannon embraces the move into her new role with support from Employability Services. Shannon first contacted Employability Services to ask for support to help her