We are a team of 4 carer wellbeing workers. We support carers who aid people over the age of 60, or who have a learning or physical disability.
We provide regular contact with carers. This can be through face-to-face visits in their homes, in the community, telephone or by email if that is their preference. Contacts can be weekly, monthly or whatever the carer feels they need at any stage in their journey. The contact and support also continue when their cared-for moves to supported housing or into permanent care.
We provide emotional and practical support. For example, support with attending meetings, completing paperwork, and signposting them to other organisations that provide further help. We are there to provide a listening ear to hear our carer’s struggles and look at what they may need at that time to make their lives a little easier – respite, day care etc.
Our main concern is for the carer not to struggle. We let them know they can contact us, and we will do our best to help and if we can’t, then we would try to find out who can.
Alongside the above, we arrange social events such as trips to York Christmas market, meals at various restaurants, theatre trips, walks and ten pin bowling – to name a few. This gives carers the chance to meet other carers and to get out, which for some is a lifeline.
“Good to be with other people, really helps me as otherwise stuck inside.”
“Really enjoyed the walk.”
“It’s been great to get out first time in two years.”
“Wow, thank you so much. I loved it so much.”
“Thank you so much. This show has really cheered me up as the last year been really tough after losing my husband.”
“Great day! Plenty of lovely walks and Fish and Chips.”
“Really enjoyed the day, thank you.”
The Health & Wellbeing Team based at Queen Street Centre secured funding from the Commissioners, the Integrated Care Board, to support in raising the uptake