Community Urgent Care Team

Providing crisis support in your own home

The Community Urgent Care Team (formally Rapid Response) for North East Lincolnshire provides a comprehensive health and social care service for people with urgent or escalating social and/or health needs with the aim of averting the need for hospital admission, by supporting you at home or if in hospital, facilitate an early discharge.

The service operates 7 days per week, 24 hours per day and will work with you to develop appropriate programmes of care and treatment that will enable you to remain in your own home. The team works to support and in conjunction with the Urgent Treatment Centre based at Diana Princess of Wales hospital, Grimsby.

The Community Urgent Care Team are made up with a range of highly skilled professionals and include

  • Urgent Care Practitioners ( nurses and paramedics)
  • Physiotherapists
  • Occupational therapists
  • Social Workers
  • Assistant practitioners
  • Coordinators
  • A range of support workers and Health Care Assistants

Following assessment, if required you may be given support to remain at home, through short term regular support, if you are unable to remain at home you may be offered a short term placement in a care home environment.

Rapid Response


The Val Waterhouse Centre
41-43 Kent Street
DN32 7DH

Contact us

01472 256 256 (Single Point of Access)

Opening Hours

24 hour, 365 days a year

Accessing this Service

You can refer someone over the age of 18 who lives in North East Lincolnshire or who is registered with a local GP, to the Rapid Response service by phoning the Single Point of Access phone line, 24 hours a day, 7 days a week.

Our Latest News