If you require palliative / end of life care and live in North East Lincolnshire, the Haven Service offers health and social care support delivered in your own home. We also provide support and respite care for your family and carer.

The Haven Team work in partnership with St Andrew’s Hospice.

Our Aim

• To provide a seven day a week, day and night service to people allowing you to stay in your own home whilst receiving palliative care
• To reduce stress and anxiety for you and the people caring for you.

How we can help

• We provide social and personal care support including help with washing and dressing, preparing your meals and giving your carer a short break.
• We provide nursing care so that you are as comfortable as possible in your home.
• We can also provide practical advice and emotional or psychological support, to help reduce stress and anxiety for you and the people caring for you.

How our service works

A referral to our service is made by the healthcare professional responsible for your care, such as your community nurse, hospice nurse or Macmillan nurse.

Our service is delivered by a team of senior care workers and care support workers.

The care you need is coordinated and planned by our registered nurses who are skilled in caring for people who are seriously ill.

The length and number of visits, and the professional who will provide your care, will be arranged according to the support that you and your carer need and all care provision is regularly reviewed.

Day care is provided between 8am – 10pm by a team of senior care support workers and care support workers.

Night Care is provided between 10pm – 8am d by the Haven team.

The care is co-ordinated and planned by a team of Senior nurses within the Haven team, working closely with the community nurse key workers.